Refund policy

Refund & Return Policy

We offer a 14-day return policy from the date of delivery.

Eligibility for Returns

To be eligible for a return:

• Item must be unused and in original condition
• Must be returned with original packaging

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photo or video evidence.

Return Process

To initiate a return, please contact us at [your email] within 14 days of receiving your order.
Once your request is approved, we will provide instructions on how to return your item.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the approval.
Refunds will be issued to your original payment method within 5–10 business days.

Exceptions

Certain items may not be eligible for return (e.g. used items or items not in original condition).